Privacy Policy

Last updated: 30 August 2026

Shifting Solutions respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

When you contact us, request a quote, call, email, or submit a form through our website, we may collect information such as your name, phone number, email address, property or pickup/delivery location, photos, and details about the service you require.

How We Use Your Information

We use your information to respond to enquiries, prepare quotes, arrange and provide services, communicate with you about your job, maintain business records, and improve our services.

We will not sell or rent your personal information to third parties.

Website & Analytics

Our website may use cookies and analytics services to help us understand how visitors use the website and to improve its performance. These services may collect information such as browser type, device information, pages visited and general location information.

Sharing Your Information

We may share information with service providers where reasonably necessary to operate our business or provide a requested service. We may also disclose information where required by New Zealand law.

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, or where we are required to retain it for legal, tax or business record-keeping purposes.

Accessing or Correcting Your Information

You may ask to access or correct personal information we hold about you. You can also contact us if you have any questions or concerns about how your information is handled.

Contact Us

For privacy enquiries, contact:

Shifting Solutions
Email: info@shiftingsolutions.co.nz
Phone: 022 103 0611
Service area: Rodney & Hibiscus Coast, Auckland

This policy is intended to reflect the requirements of the New Zealand Privacy Act 2020.